Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of GetPersona's AI character generation platform and services. By accessing or using GetPersona, you agree to be bound by these Terms.

About GetPersona

GetPersona is an AI-powered character generation platform that creates professional character artwork and detailed profiles in 60 seconds using advanced AI models including GPT-4o and Flux. Our service is designed for creators, writers, game developers, and anyone who needs unique characters for their projects.

Acceptance of Terms

By using GetPersona, you confirm that:

• You are at least 13 years old
• You have the legal capacity to enter into this agreement
• You agree to comply with all applicable laws and regulations
• You accept these Terms and our Privacy Policy

Use of Services

Account Creation

• You must sign in using Google or GitHub authentication
• You are responsible for maintaining the security of your account
• You must provide accurate information during account creation
• One account per person; multiple accounts are prohibited

Character Generation

• GetPersona uses AI models (GPT-4o, Flux) to create characters based on your prompts
• Generation times are typically 60 seconds but may vary based on system load
• You may generate characters for personal and commercial use as specified in your plan
• Generated content must comply with our content guidelines

Content Guidelines

You agree not to generate characters that:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Contain explicit sexual content or nudity
• Promote violence, hate speech, or illegal activities
• Impersonate real individuals without consent
• Include copyrighted characters or trademarks

Intellectual Property Rights

Your Generated Characters

• You retain ownership of characters generated using your original prompts
• You may use generated characters for personal and commercial purposes
• You are responsible for ensuring your use complies with applicable laws
• You grant GetPersona a limited license to display your characters as examples (with your consent)

GetPersona's Intellectual Property

• GetPersona's technology, algorithms, and platform are our proprietary property
• You may not reverse engineer, copy, or reproduce our AI models
• Our brand name, logo, and trademarks are protected intellectual property
• This license does not grant you ownership of our underlying technology

AI Model Training

• Generated characters may be used to improve our AI models (anonymized)
• Your prompts help us enhance character generation quality
• Personal information is removed before any data is used for training
• You can opt out of having your data used for model improvement

Service Plans and Billing

Free Plan

• Limited character generations per month
• Standard generation quality and speed
• Community support only

Premium Plans

• Unlimited or increased character generations
• Priority processing and faster generation times
• Advanced character customization options
• Premium customer support

Payment Terms

• Subscription fees are billed in advance
• All payments are processed securely through our payment providers
• Refunds are provided according to our refund policy
• Prices may change with 30 days advance notice

Service Availability

Platform Performance

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• AI generation times may vary based on system load and complexity
• We may temporarily suspend service for maintenance or improvements
• Performance may be affected by third-party AI model availability

Service Modifications

• We may update, modify, or discontinue features with reasonable notice
• New features may be added to enhance the character generation experience
• We reserve the right to modify pricing plans and limits
• Major changes will be communicated through email or platform notifications

User Conduct and Responsibilities

Acceptable Use

• Use GetPersona only for legitimate character generation purposes
• Respect other users and our support team
• Report any bugs, security issues, or inappropriate content
• Comply with all applicable laws in your jurisdiction

Prohibited Activities

You agree not to:

• Share your account credentials with others
• Attempt to hack, disrupt, or overload our systems
• Use automated tools to generate characters in bulk without permission
• Violate our content guidelines or community standards
• Resell or redistribute our service without authorization

Content Moderation and Enforcement

Automated Filtering

• AI-generated content is automatically screened for policy violations
• Inappropriate prompts may be blocked or filtered
• Repeat violations may result in account restrictions
• Manual review may be conducted for flagged content

Account Penalties

Violations may result in:

• Warning notices and guidance
• Temporary suspension of character generation
• Permanent account termination for severe violations
• Legal action for illegal activities

Data Protection and Privacy

Data Collection

• We collect minimal personal information necessary for service operation
• Character generation data is used to improve our AI models
• All data handling complies with applicable privacy laws
• Detailed information is available in our Privacy Policy

Data Security

• We implement industry-standard security measures
• Personal information is encrypted and securely stored
• Access to user data is limited to authorized personnel
• We regularly audit our security practices

Third-Party Services

AI Model Providers

• GetPersona integrates with OpenAI (GPT-4o) and Flux models
• These services have their own terms and policies
• We are not responsible for third-party service availability
• AI model performance may affect character generation quality

Authentication Services

• We use Google and GitHub for secure authentication
• These services are governed by their respective terms
• We do not store your authentication credentials
• Account linking is subject to third-party service availability

Limitation of Liability

Service Limitations

GetPersona is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted service availability
• Perfect character generation quality
• Compatibility with all devices or browsers
• Freedom from errors or technical issues

Liability Exclusions

To the maximum extent permitted by law, GetPersona shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services
• Issues arising from third-party AI model performance

Indemnification

You agree to indemnify and hold GetPersona harmless from any claims, damages, or expenses arising from:

• Your use of our services in violation of these Terms
• Your generated content that infringes on third-party rights
• Any legal violations resulting from your use of generated characters
• Misrepresentation of ownership or rights to generated content

Termination

Account Termination

Either party may terminate your account:

• You may delete your account at any time through account settings
• We may terminate accounts for Terms violations
• Termination is effective immediately upon notice
• You remain responsible for any charges incurred before termination

Effect of Termination

Upon termination:

• Your access to GetPersona services will cease
• Generated characters may be deleted after 30 days
• Outstanding payments remain due
• Survival clauses will continue to apply

Dispute Resolution

Governing Law

These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles.

Dispute Process

Before initiating legal action:

• Contact our support team to resolve issues informally
• Participate in good faith discussions to reach resolution
• Consider mediation for complex disputes
• Pursue arbitration as an alternative to litigation

Changes to Terms

Updates and Modifications

• We may update these Terms to reflect service changes or legal requirements
• Material changes will be communicated via email or platform notifications
• Continued use after changes indicates acceptance of updated Terms
• Previous versions will be archived for reference

Notification Methods

• Email notifications to your registered address
• In-app notifications when you use GetPersona
• Posted notices on our website
• Update announcements in our newsletter

Contact Information

For questions about these Terms or GetPersona services:

• Contact us through our contact page
• Email us at [email protected]
• Submit support tickets through your account dashboard
• Reach out via our community forums

Effective Date

These Terms are effective as of January 21, 2025, and apply to all users of GetPersona services.

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